Chatbot

communication, make it easy

Chatbot communication

Increase sales and improve customer service

What is chatbot?

Chatbot is a software application that uses scripts for predefined topics. The purpose is to simulate human communication and serve unlimited number of customers round-the-clock (24/7).

Chatbot is most commonly used with messaging applications (Messenger, Viber, WhatsApp, etc.). It has variety of applications - customer service, information platforms, marketing, ordering systems, booking, payments, etc.

What are the benefits of a chatbot service?

  • Time saving
  • Reduces costs, increases revenue
  • Improves user experience
  • Shortens the order path
  • Unlimited customer service
  • 24/7 performance - one bot wiht multiple communication channels

Use cases

  • Quick answers
  • Redirect to the right person or department
  • Online shopping (from small to luxury items)
  • Booking (restaurant, hotel, taxi, ticket)
  • Mailing list or subscription services
  • Paying bills
  • Finding details for a specific matter
  • Purchase proposal
  • Integrating feature-similar applications (all social networks in one)
  • Personal financial aid
  • Claims processing
  • Orders

Chatbots application in business areas and departments

  • Customer service
  • Sales
  • Marketing and social networking
  • Order processing
  • Payments
  • Staff recruitment

Chatbot application by ibdustries

  • E-commerce
  • Insurance
  • Health
  • Retail
  • Hotel management
  • Tourism
  • Logistics
  • Technologies

How it works? See the demo onstallations