Our solutions for your business
We know how important it is for collection agencies:
- To get in touch with customers at the right time.
- To get in touch once again in the arranged day and hour.
- For staff to see all the necessary information about each customer.
- To update all customer information.
- To use the most appropriate means of communicating with customers.
List of business proposals
The decision to set up a contact center for collecting claims provides several options for informing customers:
- Operator dialing.
- Automatic dialing with pre-recorded message (option for database integration).
- Sending SMS or e-mail.
Voice notification calls are 5 to 7 times more effective compared to sending out a SMS. Resorting to automatic dialing secures almost the same costs as a SMS campaign.