Solutions

Utilities

Utilities

SOLUTIONS FOR ALL BUSINESSES IN THE PUBLIC UTILITES SECTOR

Providing prompt and quality services to customers is a priority for all companies working in the public utilities sector. Our goal is to give you a solution that will help your customers receive information about all services offered by your company – reports on bills and invoices, technical issues and all other necessary customer information.

Our consultants will offer you a solution on how to optimize your contact center expenses, and at the same time retaining the high quality customer service.

Our solutions for your business

Water supply and sewerage sector, electricity distribution, district heating and gas supplier companies

Our goal is to provide your company with a platform that will secure the following:

  • Introduce automatic notification for your customers’ monthly bills.
  • An automated system informing about due payments.
  • Optimize your expenses for maintaining a customer service department.
  • Improve the quality of service and save time for your customers.
  • Notify about failures.
  • Information campaigns about new services.

Possible functionalities